1. Introduction

Welcome to Interiyo (“we,” “our,” or “us”). By accessing or using our website https://interiyo.com/ (the “Site”) and our services, you agree to comply with and be bound by the following terms and conditions (“Terms”). Please read these Terms carefully before using our services.

2. Scope of Services

Interiyo provides a range of interior design services, including but not limited to:

  • Design consultations
  • Space planning
  • Selection of materials and furnishings
  • Color palette development
  • Coordination with contractors and other professionals

A detailed proposal outlining the specific services to be provided will be presented to the client (“Client”) for approval before work commences.

3. Client Responsibilities

To ensure a successful collaboration, the Client agrees to:

  • Provide accurate and complete information regarding design preferences, requirements, and any relevant details.
  • Ensure necessary permissions and access to the property for surveys, measurements, and installations.
  • Make timely decisions regarding design approvals, material selections, and other required inputs to avoid delays.

4. Design Fees and Payment Terms

Our fee structure is designed to be transparent and fair:

  • Fee Structure: Fees are based on the complexity and scale of the project. A detailed estimate will be provided to the Client prior to commencement. Additional work outside the original scope will be communicated and agreed upon before proceeding.
  • Initial Deposit: A non-refundable deposit of [50%] of the total project fee is required upfront to secure the booking and commence work.
  • Progress Payments and Final Balance: Payments will be required as milestones are achieved, as outlined in the agreement. The final balance is due upon project completion or at key milestones. Late payments may result in project delays or cancellation.

5. Project Timeline

Timely completion of the project depends on various factors, including material availability and Client approvals:

  • Timeline Agreement: Both parties will agree on a timeline for completion at the start of the project, considering design complexity, material delivery, and scheduling of third-party contractors.
  • Unforeseen Delays: In the event of delays due to factors beyond our control (e.g., shipping delays, supplier issues), we will notify the Client immediately and update the project timeline accordingly.
  • Regular Updates: We will keep the Client informed of project progress and any potential changes to the timeline, ensuring clear and open communication throughout.

6. Revisions and Modifications

We understand that design is an iterative process:

  • Revisions Within Scope: Minor design adjustments requested by the Client will generally be accommodated without additional fees, as long as these changes do not significantly alter the original project scope or require additional resources.
  • Major Modifications: Any major changes requiring substantial reworking of the design or procurement of new materials will result in additional fees. These costs will be communicated to the Client prior to implementation, and the project timeline will be adjusted accordingly.
  • Approval Process: All requested changes must be formally documented and approved by both parties in writing to ensure clarity and avoid misunderstandings.

7. Materials and Procurement

We handle the procurement process to ensure quality and consistency:

  • Material Selection: All materials, furnishings, and finishes will be selected based on approved design concepts and budget. A detailed list of items will be provided to the Client for approval before procurement begins.
  • Budget Compliance: We strive to stay within the agreed-upon budget for materials. Any additional expenses due to supplier shortages or increased shipping costs will be communicated to the Client for approval.
  • Third-Party Suppliers: While we manage procurement and coordinate with suppliers, we cannot guarantee delivery times or product availability. We are not responsible for delays or price fluctuations outside our control.

8. Warranties and Liabilities

Our commitment to quality includes:

  • Warranties on Materials: We do not provide warranties on materials or furnishings, as these are subject to the manufacturer’s warranty policies. The Client will be informed of all applicable warranties upon purchase.
  • Liability for Damages: We are not liable for damages caused by third-party contractors or other external parties involved in the project. However, we will supervise the work to ensure quality and adherence to design specifications.
  • Design Quality: We guarantee that the design work provided will meet industry standards and the agreed-upon specifications. Any issues arising from poor design execution will be addressed promptly and professionally.

9. Termination of Agreement

Either party has the right to terminate the agreement under specific conditions:

  • Client Termination: The Client may terminate the agreement with [30] days’ written notice. Services rendered up to the termination date must be paid for in full, including any incurred expenses or materials procured.
  • Firm Termination: We may terminate the agreement if the Client fails to comply with the Terms (e.g., failure to make payments or unreasonable delays in approving designs). Written notice will be provided prior to termination.
  • Refunds and Deposits: Deposits made are non-refundable, as they cover the initial phases of the design process. If the agreement is terminated after procurement has begun, the Client will be responsible for all costs related to materials.

10. Governing Law and Dispute Resolution

This agreement is governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes will be resolved through mediation before pursuing formal legal action. If mediation fails, arbitration may be used as an alternative dispute resolution mechanism. In the event that legal proceedings become necessary, the prevailing party will be entitled to recover reasonable attorney’s fees and court costs.

11. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the project.

12. Amendments

We reserve the right to modify these terms and conditions at any time. Updated terms will be effective immediately upon posting on our website.

13. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at contact@interiyo.com.

By engaging with Interiyo, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.